Entrópicos-Del trópico a tus manos

Terms and Conditions

Welcome to Entropicos.co (hereinafter, the “Web Site”). By accessing, browsing or purchasing on this Web Site you (the “User”) declare to have read, understood and accepted in full these Terms and Conditions of Use (“T&C”). If you do not agree with any of the provisions, we recommend that you refrain from using our services.

1. Identification of the owner

  • Company name: Entropicos S.A.S.
  • NIT: 901.818.623-9
  • Address: Quindío Zona Franca, Quindío, Colombia
  • Contact e-mail: comercial@entropicos.co
  • Telephone: +573174392866

2. Scope of application

These T&Cs govern the contractual relationship between Entrópicos S.A.S. and any User who visits, registers or performs transactions on the Website, in compliance with the Code of Commerce, Law 1480 of 2011 (Consumer Statute), Law 1581 of 2012 (Personal Data Protection), Law 527 of 1999 (Electronic Commerce) and other applicable Colombian regulations.

3. Legal Capacity

Only natural or legal persons with legal capacity to contract may use the Website. Minors must act through their legal representatives.

4. User registration

  • Registration is free and mandatory to make purchases.
  • The User agrees to provide truthful, complete and updated information.
  • The User is responsible for maintaining the confidentiality of his credentials and all activities carried out from his account.

5. Intellectual Property

All content of the Web Site (texts, logos, photographs, graphics, videos, source code, databases, etc.) is property of Entropicos S.A.S. or third party licensors and is protected by copyright laws (Law 23 of 1982) and industrial property. Any reproduction, distribution or modification without express written authorization is prohibited.

6. Products and Services

1. Description and prices

    • The products are described as accurately as possible. However, there may be slight variations in color or presentation.
    • Prices are expressed in Colombian Pesos (COP) or also in US Dollars (USD) and include applicable taxes, unless otherwise indicated.

2. Availability

    • The stock shown is referential; confirmation is made when the order is processed.

3. Promotions

    • May be subject to additional conditions (validity, quantities, specific references).

4. Typographical errors

    • If a price is incorrect due to typographical or system error, Entropicos S.A.S. may cancel the transaction and refund the amount paid.

7. Limited Liability

  • Entropicos S.A.S. assumes no liability for:
    • Service interruptions due to force majeure or unforeseeable circumstances.
    • Indirect damages or loss of profits arising from the use of the Website.
    • Content from linked third-party sites.
  • In any case, Entropicos S.A.S.’s total liability to the User shall not exceed the total value of the corresponding transaction.

8. Personal Data and Cookies

The processing of personal information is governed by our Privacy Policy. The User authorizes the use of cookies to improve the browsing experience, measure audiences, and offer personalized content.

9. Good Practices and Prohibited Use

The User agrees not to:

  1. Use the Website for illegal purposes or those that infringe the rights of third parties.
  2. Introduce malware, viruses, or any harmful code.
  3. Scrape, reverse engineer, or extract data massively.
  4. Impersonate or falsify information.

Entropicos S.A.S. may suspend accounts that violate these provisions and take appropriate legal action.

10. Comments and Reviews

By posting reviews, the User grants Entropicos S.A.S. a free, irrevocable, worldwide license to reproduce and display such content for commercial purposes. Comments that include offensive, defamatory, or spam language will be deleted.

11. Modifications to the Terms and Conditions

Entropicos S.A.S. may update these Terms and Conditions at any time. Modifications will become effective upon posting. Continued use of the Website constitutes acceptance of the changes.

12. Applicable Law and Jurisdiction

These Terms and Conditions shall be construed in accordance with Colombian law. Any dispute shall be subject to the jurisdiction of the Courts and Tribunals of Armenia, Quindío, unless the law provides a different jurisdiction for the consumer.

13. Contact and Customer Service

If you have questions or require support, you can write to us at comercial@entropicos.co or use the contact form on the Website. Business hours: Monday to Friday, 8 a.m. to 6 p.m. (UTC-5).

By clicking “Accept”, registering, submitting information or continuing to browse this site, you declare that you have read, understood and accepted these Terms and Conditions, as well as the Personal Data Processing Policy of ENTROPICOS ZF S.A.S.

14. Personal Data Processing Policy